Privacy Policy Vertical Matters Pty Ltd (ABN 89 160 242 811) Last updated: May 2026
1. Overview Vertical Matters Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy of individuals who interact with our website and services. This policy explains how we collect, use, and manage personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect We may collect personal information including name, email address, and business contact details when you submit an enquiry through our website contact form, correspond with us by email, or engage with our research or commercial programs.
3. How We Use Your Information Personal information collected is used to respond to enquiries, administer commercial and research partnerships, and comply with legal and regulatory obligations. We do not use personal information for unsolicited marketing without consent.
4. Disclosure We do not sell or disclose personal information to third parties except where required by law, or where disclosure is necessary to administer a commercial agreement with your knowledge.
5. Data Security We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website uses industry-standard encryption (HTTPS).
6. Research Data Data collected as part of the Vertical Matters R&D program is handled in accordance with the requirements of the Australian R&D Tax Incentive program administered by AusIndustry and the ATO. Research participants are notified of data collection purposes at the point of engagement.
7. Access and Correction You may request access to or correction of personal information we hold about you by contacting us at the address below. We will respond within 30 days.
8. Complaints If you believe we have mishandled your personal information, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Contact Vertical Matters Pty Ltd PO Box 597, Mount Eliza VIC 3930 contact@verticalmatters.com.au